Award-winning energy
You're in safe hands.
Arc Energy customers, welcome to the Energy Locals Urban community. Learn more >
Fair energy built
for apartment living
You’re with Australia’s
best-rated
energy provider
Moving in? Click below to connect your new place in minutes:
We’ve updated our Customer Agreement to keep it up to date with regulatory requirements and make it easier to understand.
About us
What we do differently
Our mission is simple. To make energy cheaper, fairer and cleaner for Australians living in apartments.
Aussie-based support
True to our name, we’re proudly Australian-owned and operated. So if you ever need help, you’ll speak with someone right here in Australia.
Cleaner energy
We’re backed by a leading renewable energy investor and work closely with developers to bring sustainable energy to apartment buildings.
Award-winning service
We’ve been recognised for what we’re doing to improve customer service, sustainable energy, and prices.
Energy you can trust
Enjoy affordable, hassle-free energy usage without the fear of being ripped off.
MyAccount
Take control
of your energy
Manage your power and unlock new ways to save with your online account. In one convenient place you can:
Monitor your usage and spend
Update your details
Manage payments and invoices
Set usage and spend alerts
The energy company Aussies trust
And they like what we’re doing.
Cleaner energy
Thanks for supporting a
sustainable energy future
We’re committed to accelerating the transition to locally generated, carbon-free power – and we’re doing something about it. Here’s some of the great stuff we’ve done that we’re really proud of:
Installed 7,000+ kW of Solar PV
Installed 1,000+ kW batteries
Installed 420+ EV Chargers
Award-Winning Energy
Power up your energy experience.
ProductReview.com.au
Award Winner
We’re one of the top-rated energy companies based on customer reviews.
4.5 Green
Energy Stars
We’re rated one of the greenest power providers in the 2022 Greenpeace Green Electricity guide.
Energy Locals Urban acknowledges the Aboriginal and Torres Strait Islander peoples as the first inhabitants of this nation and the traditional custodians of the lands where we live, learn and work.
[email protected].
1300 001 255
